Frequently Asked Questions
Everything you need to know about your BPerfect beauty haul.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.
Are BPerfect Cosmetics products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we permit others to do so on our behalf.
What is your return policy?
We offer a 14-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on cosmetics that have been opened or tested.
Do you offer international shipping?
Absolutely! We ship our beauty products worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and buy-now-pay-later options like Klarna and Clearpay.
How do I find the right shade of foundation or concealer?
We provide detailed shade descriptions and swatches on every product page. If you need further assistance, feel free to contact our customer service team with a photo for a personalized shade match.